Come on Eileen. Who Let the Dogs Out? Eye of the Tiger. 99 Luftballons.

Oh. Don’t mind us. We’re just naming some of our favorite one-hit wonders. And getting all of these songs stuck in your head for the rest of the day. You’re welcome.

You know what wouldn’t make our list of one-hit wonders? Eargo. That’s because Eargo is about to drop its third hit in a row: Eargo Neo.

Eargo Neo dancing small

Meet the Minds Behind Eargo Neo

We recently had a conversation with our Chief Technology Officer, Tim Trine, who filled us in on how Eargo Neo went from an idea to a reality, and the brilliant team behind the product. Which reminds us, we really need to thank Tim for providing us the information needed to write this blog post…and to apologize for singing “99 Luftballons” at him for twenty minutes straight…

Maybe you’re familiar with Eargo’s earlier hits, Eargo Plus and Eargo Max. They both turned the hearing aid industry on its ear and made everyone sit up and take notice. But as our CEO Christian Gormsen said, we needed to be more than a one-hit, one-product wonder.

With Christian at the helm, the chances of that happening were basically zilch.

Christian’s been in the hearing health and professional services industry over two decades, so he’s more than earned his stripes. Heck, he’s probably earned some polka dots. He’s been instrumental in growing the hearing health and professional services market for leading global companies, and he’s really good at what he does. Seriously, they don’t name just anyone one of the best CEOs of 2018.

Christian
Eargo CEO Christian Gormsen

And so with Christian at the controls, we went back to the studio to mix and master our latest device. Product development on Eargo Neo started in 2017. Coincidentally, our research and technology department’s crippling caffeine addiction also started in 2017. That’s because they were tasked with making sure we took what worked so well in Eargo Max and Plus and building upon it, improving the battery capacity, Flexis, design, audio fidelity, and connectivity.

So…y’know, small stuff.

Props to the team (and to caffeine, the real MVP), because they got the job done. You can see the difference in Eargo Neo right away: it’s smoother, sleeker, and streamlined, which translates to our best fit yet.

Neo on spot light

Flexi Palms provide a better acoustic seal which means richer, fuller sound. And most exciting of all? Eargo Neo is fully customizable, thanks to cloud connectivity and Bluetooth capabilities. That means more personalized attention from your Personal Hearing Professional (PHP), and fully personalized hearing plans, made for your ears only.

Pretty neat, right?

We asked Christian what excites him the most about Eargo Neo’s launch. “It’s really been a study in industrial design,” Gormsen said. “How do we optimize the physical fit, the comfort we provide, the ease of insertion and operating, the power we can provide.” He acknowledged it was an ambitious undertaking, but is confident that Eargo Neo is going to deliver on all fronts.

What made him so confident? The ace up our sleeve, of course. Or should we say…the Aase up our sleeve?

Say hello to Jonathan Aase. He’s our Principal Product Design Engineer, resident ski and surf bum, and all-around tech wizard responsible for revolutionizing Eargo.

Eargo Principal Product Design Engineer Jonathan Aase
Eargo Principal Product Design Engineer Jonathan Aase

Jonathan came to us after a six-year stint at a little-known company called Apple. He worked on all manner of accessories and was the architect behind Apple’s Airpods. That’s right… if Airpods have ever graced your ears, you own Jonathan a debt of gratitude. Or a high-five. Whatever’s easier.

While working on Airpods, Jonathan learned how to make a high-quality consumer product from start to finish. It’s knowledge that we’re pretty grateful for here at Eargo. But even though Jonathan was constantly learning and developing cutting-edge products, he found himself wanting more. He wanted to help others and make a positive impact in the world.

Oh hey, guess what Eargo also wants to do?

So Jonathan came on board, full of dreams, ideas, and a burning desire to reduce the amount of waste that goes into products.

That’s right: not only did he revolutionize Eargo’s product design and technical abilities, he gutted and simplified the device architecture, leading to fewer parts and less waste. Want an example? Eargo Max’s charging area required four parts. Eargo Neo’s? Only one.

Eargo Neo’s overall footprint, energy and materials are far less than any prior Eargo device. So not only is Eargo Neo helping customers, it’s helping the world. Pretty neat, eh?

Easy afternoon with Eargo Neo

With all that technical know-how, we can see why Christian was so confident that Eargo Neo would deliver. And as nervous as we are to watch our baby spread its wings and take flight in the world, we can’t wait to hear your thoughts.

So how do you get your hands on Eargo Neo? It will be available late January. You can learn more about Eargo Neo online and reserve your new ears by phone at 1-800-734-7603, with an introductory price of $2,550 for a limited time, with financing starting at $118/month. After that, Eargo Neo will cost $2,750 with financing options from $127/month. Eargo Neo comes with a 45-day money back guarantee, one-year warranty and ongoing support by Eargo’s licensed hearing professionals with the option to extend the warranty to two-years for an additional cost. Eargo Neo is only available in the United States.

 

Author

Amanda is Eargo's intrepid copywriter. She spends her days sipping coffee and brainstorming ear puns. So far, she's penned aurally good one or two.

8 Comments

  1. David Jarrett Reply

    As fast as you are developing new products, I believe you should have a $500.00-$700.00 trade-in, trade-up program in place for us original Eargo wearers. We can’t afford to invest $2500.00 every year or two to keep up with your upgrades even though we love your products.
    Sincerely,
    Dr. David Jarrett

    • We suggest new-to-Eargo clients try our free sample kit to get an understanding of the fit and feel of our devices. After requesting the sample kit, you’ll receive a call from one of our personal hearing guides to discuss your level of hearing loss, as Eargo was designed for adults with mild to moderate hearing loss. You can request your non-working sample kit today from try.eargo.com, or call us with any questions at 1-800-734-7603. We’re all ears!

    • I agree with the suggestion of a pricing break to be given to early adopters of Eargo! I started with the EARGO and have been a great spokesperson and promoter with my baby boomer friends. Unfortunately investing in a upgraded model every 2 years isn’t possible. Keep up the improvements but give your #1 fans the increased support which will multiply in our advocacy and promotion of Eargo to our huge circle of potential clients!

    • Beverly Lorig Reply

      I agree with the suggestion of a pricing break to be given to early adopters of Eargo! I started with the EARGO and have been a great spokesperson and promoter with my baby boomer friends. Unfortunately investing in a upgraded model every 2 years isn’t possible. Keep up the improvements but give your #1 fans the increased support which will multiply in our advocacy and promotion of Eargo to our huge circle of potential clients!

  2. Cannot wait to get a set to try… Looking forward to adjusting them from my phone and squelching some of the feedback in my current ones !!!!!

  3. Looking for an answer to David Jarrett’s question posted 1 day ago (1/14/2019) about a trade-up program where you give a reduced price to existing customers who trade up to a more advanced model… Do you have one?

    • We do offer upgrade options between each of our devices. We’d suggest giving your Personal Hearing Guide a call to learn more about your specific upgrade options at 1-800-734-7603.

Write A Comment