“After wearing them for ten minutes, I didn’t want to be without Eargo. I even made my audiologist a believer!”– Bennett
“Listen Up!” Here’s How Bennett Began His Journey to Better Hearing:
Bennett considers himself lucky: the native northern New Jerseyan had “normal” (our therapists discourage us from using that word) hearing until his mid- to late-fifties, when he started to realize he was saying “huh” and “what” more often than usual. His normal stopped being such about six years ago, when his children told him to “listen up,” and urged him to invest in his hearing.
For the past six years, Bennett has been searching for a hearing solution that would meet his hearing loss needs, lifestyle and budget. His brick and mortar audiologist gave Bennett a diagnosis of moderate hearing loss that was slightly worse in the right ear. At the time, he chose to purchase a more traditional, behind-the-ear (BTE) hearing aid for his worse-off ear. Bennett expressed that the hearing aid helped – sometimes even too much – joking that he “didn’t want to hear what people were saying” too clearly!
Nevertheless, Bennett’s hearing did improve, though his BTE hearing aids were continually dislodged from his ear when competing for space with his glasses. He used an apt expression for this, which we translated into an acronym in case any kids are reading: PITA. When Bennett’s vision changed and he needed to wear glasses round the clock, he began to research in-the-canal (ITC) devices.
While Bennett found ITC hearing aids an improvement from BTE devices, he was not shy to explain what he didn’t like – an increased cost, and the need to replace batteries every week if not more frequently. Bennett referred to changing batteries as a “major bone in my craw,” and began dreaming of rechargeable hearing aids. He was unsatisfied with the ITC units he found at his local audiologist, saying they “didn’t have the technology to justify a cost upwards of $5,000.”
Bennett’s Eargo Experience:
Aggravated by the shortcomings of available hearing aids on the market Bennett began doing his own research, and stumbled across articles discussing Eargo in a publication he “respects,” Forbes. Research showed Bennett there “isn’t anything like Eargo on the market,” and that the price of Eargo was “half of what he was looking to spend at his local audiologist’s office.”
He was intrigued by our “spiky” Flexi Fibers (no need to worry – they’re made from medical-grade silicone and are super-duper soft), and put in a request for our sample kit. After speaking with our “non-pressure” Personal Hearing Guides and trying our sample kit for fit and feel, he felt like “Eargo was made for him.” Bennett purchased our hearing aids three days later, and began to wear our insanely comfortable devices for 16 hours each day, noting he fully depleted the battery before handing them back over to the charger and holding case.
He then introduced his local audiologist to our modern hearing aids, who said she had “never seen anything quite like Eargo before.” Bennett received his audiologist’s blessing, and is happy to report he’s hearing life to the fullest with our “space age” hearing aids!
Here’s What Bennett Had to Say About Eargo
“Mission accomplished – I couldn’t be happier! I no longer have to choose between wearing my glasses or my hearing aids. I have 100% confidence recommending Eargo to others experiencing hearing loss – it’s the real deal.”
Bennett’s Eargo Experience as told by his Personal Hearing Profesional, Raquel Santiago
Getting to know Bennett has been a true pleasure! Helping him hear more of life – even better!
When I first spoke with Bennett, he said with excitement “within the first few minutes of wearing Eargo, I knew these were the hearing aids for me. I didn’t want to be without them!”
Bennett has sampled other hearing aid styles and always felt a compromise was needed when choosing a device, whether it be in regard to cost, comfort or ease of use. After reading about Eargo in a recent Forbes article, he decided to take the first step toward hearing more of life with Eargo. As Bennett has mentioned during our conversations, he has enjoyed the entire process from the moment we first responded to his request to try our sample kit.
Bennett also discussed that he returned to his brick and mortar audiologist to show off his modern hearing aids aid charger (we’ve nixed batteries in favor of a more modern way to power up). Attempts were made to talk Bennett out of choosing Eargo because of confusion about our direct-to-consumer, online business model – essentially, his audiologist was concerned Bennett wouldn’t receive the support he deserved through our telehealth audiology. I’ll leave you with what Bennett said to the audiologist about his Eargo experience:
“Once I explained the level of support and professionalism I received from Day One with Eargo, combined with how overwhelmingly great their team has been… I made her a believer, and have my audiologist’s blessing in Eargo!”
About Raquel Santiago, H.I.S –
Raquel is a bilingual Hearing Instrument Specialist who has been in the hearing industry for ten years. Raquel studied at the InterAmerican University of Puerto Rico and is fluent in both English and Spanish.
Raquel has a vast knowledge of hearing instruments and related software. Her goal is to reach as many individuals suffering from the effects of hearing loss, to alleviate and give the gift of clear sound.
As a wife, mother of four and pet owner of two very active dogs, Raquel knows that patience is key to overcoming any and all challenges we face on a day-to-day basis.
Request a sample kit for fit and feel today to gain a boost in confidence, and call our Personal Hearing Guides at 1-800-734-7603 to learn how Eargo can help you gain 100% confidence in your hearing – and life – just like Bennett.