By now, you’ve probably heard some buzz about telehealth (what will these startups dream up next?). But what is telehealth, and how can it benefit your well-being?

According to the U.S. Department of Health & Human Services, telehealth is defined as the use of electronic information and telecommunication technologies to support and promote long-distance clinical health care.[1]  While this may conjure imagery of the Jetsons using robots to brush their teeth, the reality is that telehealth can greatly benefit your health care plans – extending to your ears.

Busier lifestyles, along with smart phones, social media and wearables have shifted consumer attitudes. The expectation is that businesses will keep pace, and this mindset is shaping our customer service.  Here at Eargo, we consider ourselves frontiers people (front ears people?); we are embracing these fast-paced changes, and are always innovating and adapting to bring better hearing to more people.

A recent survey found that around 50 million Americans are willing to attend a virtual visit with their doctors using video calling, and more than 60% of those surveyed want to manage their chronic conditions with the ease of telehealth. Convenience and reduced costs were primary motivating factors, and are motivating factors in using telehealth vs. attending traditional, in-person appointments.

Teleconferencing Eargo Personal Health Professional

Eargo offers customers access to modern medical care via remote hearing healthcare.  Each purchase of Eargo’s comfortable, invisible hearing aids grants customers unlimited access to ongoing support and care with our team of personal hearing guides. Our hearing health professionals will help determine whether Eargo can address your level of mild to moderate hearing loss, help you become accustomed to the device and will be on-call for any follow up support at your convenience. We could brag about our round-the-clock care all the live long day, but it’s better to let our team’s innovative telehealth methods speak for itself:

Eargo provides modern hearring healthcare

“Having Dr. Gilligan on hand has been so helpful!  I don’t have to drive to an appointment, or wait in a room full of outdated reading material.  I can call her whenever I need, and she’s made me feel like there are no stupid questions.  She’s friendly, knowledgeable and helpful and I can’t thank her enough for helping me achieve success with my Eargos.  I love them, I love the convenience, I love hearing better and I’m happy.” –Steve, Tennessee

Sources

[1] https://www.hrsa.gov/ruralhealth/telehealth/