Your hearing aid questions, answered.

July 9 will go down in history—and no, not just because it’s Tom Hanks’ birthday. It was the day of Eargo’s webinar, Conversation Starter: How to Discuss Hearing Loss With a Loved One.

We streamed our webinar July 9 on Facebook Live. If you weren’t able to catch the live stream, it’s available on our Facebook page so you can still tune in.

During the webinar, viewers had the chance to ask their own questions about hearing aids and hearing loss, answered by Daniel Shen, Eargo Founder and Chief Clinical Officer, and Susan Drew, Eargo Personal Hearing Guide. 

So without further ado, here’s the low-down on some of the most interesting questions that viewers asked during our discussion.

How long does it take someone to act on their hearing loss?

According to Daniel Shen, it takes an average of seven to 10 years for those with hearing loss to do anything about it. That’s seven to 10 years of “Can you say that again?” and “Sorry, I didn’t catch that.” Years of missing out on social events. Years of not connecting to your friends and family. And most of all, years of lost conversations. If you’ve noticed some hearing loss, don’t be a part of that statistic. Treat your hearing loss now, and enjoy years of conversations to come.

Why is it so hard to discuss hearing loss with a loved one? 

To many people, hearing loss is synonymous with getting older. No one wants to admit that they’re getting older, so it’s easier to just deny, deny, deny. At Eargo, we think hearing loss is a sign of a life well-lived, and it absolutely doesn’t mean you’re slowing down. And the sooner we can overcome that stigma, the sooner we can have more people hearing life to the fullest again.

What’s the biggest thing people miss when they have unaddressed hearing loss?

Most people miss being part of conversations with friends and family, Susan Drew says. Hearing loss can make following a conversation almost impossible, making activities you’ve enjoyed in the past (like dinner parties or Sunday brunch) stressful and isolating experiences. But this doesn’t have to be the case. Treating your hearing loss shouldn’t be a huge, expensive hassle. Eargo is virtually invisible, so no one will even know you’re wearing them, and it’s half the cost of traditional, bulky hearing aids. With Eargo, you can get back into the conversation in no time.

What’s the difference between Eargo and other hearing aids?

Before the first Eargo prototype was developed, Eargo’s founders (including Daniel Shen) made a list of reasons why people didn’t want to wear hearing aids. The list boiled down to three main issues: stigma, uncomfortability, and inconvenience. Once the team knew what they had to overcome, they went to work. And when they were done, they had created a sleek, beautiful product that tackled all three issues. 

Eargos are invisible, which means no more stigma; your little secret stays a secret because no one will know you’re wearing them. They’re also so comfortable, you may forget you’re wearing them, thanks to our patented Flexis, which are made of super soft, flexible medical-grade silicone. And finally, Eargos are completely rechargeable, which means no more time spent fiddling with tiny hearing aid batteries. By focusing in on what was lacking in the hearing aid market, we were able to design a device that people would actually want to wear.

Still have questions? Watch the full video here for more commonly asked questions with our experts. 

And if you have a question that wasn’t asked during the Q&A, feel free to reach out to one of our Personal Hearing Guides by calling us at 1 (800) 734-7603. Our hearing experts like Susan are the best people to figure out if Eargo is the right choice for you, and they’ll point you in the right direction if it’s not. You’ve got nothing to lose––except your hearing loss.


Amanda is Eargo's intrepid copywriter. She spends her days sipping coffee and brainstorming ear puns. So far, she's penned aurally good one or two.


    • Eargo devices are not waterproof. Please do not wear them while swimming or in the shower. Our hearing guides are all ears at 1-800-734-7603 for any questions about our comfortable, invisible hearing aids.

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