We’re tackling all of your questions—and hesitations—about Eargo hearing aids.

So you’re thinking about getting hearing aids. And maybe you’ve heard about Eargo’s revolutionary devices, but you’re still on the fence. Fences aren’t comfortable places to hang out, so let’s help you hop on down and learn more about Eargo’s revolutionary hearing aids.

1. Everyone will know I’m wearing a hearing aid.

Unless you’re friends with Clark Kent, no one will know you’re wearing a hearing aid. That’s because Eargo devices sit inside the ear canal, rather than behind your ear. The only thing visible is the tiny, clear removal thread, and even that you’d have to squint to find. But Eargos were designed so your little secret stays a little secret.

2. It’s expensive.

Can you spot the hearing aid in this picture?
Can you spot the hearing aid in this picture?

Hearing aids are expensive, no doubt about it. So when we started developing Eargo, we knew we wanted to offer a premium product that was actually affordable, because we believe quality hearing health should be available to all. That’s why Eargos are 50% less than traditional hearing aids. That and because we cut out in-office visits and all the hidden costs that come with them via our telemedicine model, passing the savings along to you.

Another money saver? Eargos are completely rechargeable. Most traditional hearing aids run on itty-bitty batteries that need to be switched out every three to five days, which adds up to roughly $200 in batteries each year. And that’s $200 we think should stay in your pocket.

3. I want to visit an actual audiologist.

Just because you won’t ever have to step foot into an audiologist’s office doesn’t mean you won’t get access to the same level of care or better! Our team of Personal Hearing Professionals is made up of audiologists, licensed hearing professionals, and nationally recognized industry leaders. Together, they have hundreds of years of combined experience. Some of our hearing pros literally wrote the state exams that let other folks become licensed hearing professionals.

Our hearing pros are on hand to help you get set up virtually and answer all of your questions whenever you need them. They’ll also provide valuable tips to help you make the most of your Eargos. And you don’t have to get in your car, sit in traffic, or pay for anything extra. The best part? You’ll have unlimited lifetime support throughout your entire hearing journey. The answers to all of your questions are just a call away.

4. I haven’t had a hearing test.

No problem! Although we’re always happy to review your audiogram if you have one, you don’t need a hearing test to get started with Eargo. Our rockstar hearing experts will talk to you about your hearing health and help determine the best option for you—whether or not it’s Eargo.

5. Eargo is just another internet hearing aid company.

We understand the hesitation behind tech start-ups, but with almost a decade of experience under our belts and a team of experts behind each and every Eargo device, we like to think we’re a cut above every other internet hearing aid company (and so modest, too). Eargo was founded in 2010 by an ENT surgeon and a scientist and has grown to include industry leaders, audiologists, hearing experts, tech geeks, and dreamers—all working tirelessly to change hearing health every day. One of the things we wanted to change? The outdated method behind getting a hearing aid. So we created a fresh, easy way to deliver our state-of-the-art devices directly to your door. With Eargo, there are no tests, no appointments, and no hassles. Eargo is also an FDA Class 1 medical device. And you’ll get access to lifetime support from our team of licensed hearing professionals, who will be with you every step of the way. While we can sing the praises of our revolutionary little device until the cows come home, it’s always better to hear from satisfied customers. Take a look for yourself.

6. Eargo hearing aids aren’t programmable.

That’s because they’re already programmed so you don’t have to worry about anything. Eargo hearing aids are designed to be super effective using decades of research about how the human ear gradually loses its hearing ability over time. Eargo devices have four unique listening profiles designed to address the most common hearing loss from living a life well-lived. Just take them out of the box, pop them in your ears, and get ready to start hearing life to the fullest.

7. Eargo is just a sound amplifier.

Definitely not true. Personal sound amplification products (PSAPs) are not designed to address hearing loss. The only thing they do is make everything louder, which isn’t necessarily better. Eargo, however, is a hearing aid—not just an amplifier. It’s a Class 1 medical device that’s regulated by the FDA, which means we’ve taken the necessary steps to make sure our devices meet the same standards that all traditional hearing aid manufacturers have to meet. Eargos are designed to reduce background noise, increase the clarity of speech, and amplify the parts of your hearing that are missing, so you’ll hear better and clearer, not louder.

8. I’m not sure it’s going to work for me.

If you have a typical mild to moderately severe high-frequency hearing loss, Eargo will likely be a great solution for you. But the very first thing we’ll do is pair you with one of our experts to learn about your hearing health and make sure Eargo is the right choice for you before you order. If it’s not, we’ll let you know and point you in the right direction. 

9. I have tinnitus—a ringing in my ears—so I don’t think Eargo will help.

The use of hearing aids is actually one of the ways to help relieve the symptoms of tinnitusThere’s a high correlation between tinnitus and hearing loss, so if you have tinnitus, it’s possible you have some hearing loss, too. Wearing a hearing aid like Eargo has been found to be effective for some people with hearing loss who also experience tinnitus.

10. I don’t think Eargo will fit my ears or be comfortable.

Ears come in all shapes and sizes and so do our patented Flexis, which were designed to fit most ears. They’re made from medical-grade silicone and are soft to the touch and super comfortable. In fact, Eargos are so comfortable you might even forget you’re wearing them.


11. I’m too young for a hearing aid.

Hearing aids aren’t just for your great-grandparents. In fact, hearing loss is super common among adults. It’s the third most common health problem in the U.S. behind heart disease and arthritis. And while there are 48 million people in America who suffer from hearing loss, fewer than 10 million of them actually do anything about it. According to the National Institute on Deafness and Other Communication Disorders (NIDCD), the greatest amount of hearing loss is in the 60 to 69 age group. On top of that, men are almost twice as likely as women to have hearing loss among adults aged 20-69.

That means you have to be proactive in your approach to hearing health. After all, you take your vitamins. You go to the gym. You take care of your body. Why should your hearing be any different?

12. My audiologist said I need a BTE.

Man with BTE

Cleverly named behind-the-ear hearing aids sit––you guessed it––behind the ear.

This style is typically recommended by audiologists because of its open fit. Many in-ear hearing aids plug the ear canal completely, but Eargo’s unique open fit allows air and sound to pass through, creating a more natural listening experience. It also allows your ears to breathe, keeping them cool and comfortable.

Did we answer all your pressing questions about Eargo? If you’re still on the fence, give us a call today at 1 (800) 734-7603 to talk to one of our licensed hearing experts––no strings attached. You’ve got nothing to lose––except your hearing loss.


Amanda is Eargo's intrepid copywriter. She spends her days sipping coffee and brainstorming ear puns. So far, she's penned aurally good one or two.


  1. Paul Tandy Reply

    I thought I had signed up for the trial. I haven’t heard back from you on what to do next or when they will be shipped

    • Thanks for checking in, Paul. When a new-to-Eargo client requests a free sample, one of our hearing experts will call the client to confirm their level of hearing loss before sending our fitting kit. We’d suggest getting in touch with our team to check on the status at hearinghelp@eargo.com or by calling us at 1-800-734-7603. We’re all ears to help yours hear every moment!

  2. Garry M Plesha Reply

    I was promised a sample and I have not received it yet. So someone on your end has dropped the ball.
    Get me a sample, and we’ll go from there.

    • When a new-to-Eargo client requests a fitting unit, their hearing experts will call to confirm their level of hearing loss. We may not have been able to connect yet, and we’ll send a note to your hearing guide now. Please feel free to get in touch at hearinghelp@eargo.com.

  3. Shirley A. Hansen Reply

    I do not like to be pestered by a phone call from a salesman

    • When a new-to-Eargo client requests a free sample, one of our hearing experts will call the client to confirm their level of hearing loss before sending our fitting kit. Our team is also able to get in touch via email at hearinghelp@eargo.com.

    • Please contact our hearing experts at 1-800-734-7603 to learn more about financing options specific to your details. Or, go to shop.eargo.com to get more information.

  4. larry M.I. kibbee Reply

    I tried them once before but couldn’t afford them.Do you fiancé.I do like them an lets see if we try them again.

    • We do offer financing options, starting at $54 a month for 24 months, Larry. You can learn more about them at shop.eargo.com, or by calling our hearing experts at 1-800-734-7603.

  5. Patricia Bedner Reply

    They sound very interesting. How much do they cost and does insurance cover them. The part that they allow your ears to breathe, is great.

    Pat Bedner

    • We’d tend to agree, Patricia – Eargo sounds great! We’re currently selling three sets of hearing aids, Eargo Plus and Eargo Max and  Eargo Neo, for $1,650, $2,150 and $2,750, respectively, with financing options as low as $54/month. We do not currently handle any insurance reimbursements as it helps help keep costs down for our clients. If your provider covers hearing aids, our audiologists will happily complete a superbill for you. Please contact our hearing experts with questions at hearinghelp@eargo.com or  1-800-734-7603.

  6. michael baldwin Reply

    Someone needs to call me. So I can ask some questions. 8282084428. Thanks

  7. Amir Mazhari Reply

    I am very interested , but I would like to see and try it in person, where can I go for that ?
    I live in New York City.
    Thank you.

  8. Thom Hager Reply

    I purchased a set of hearing aids from a new Tech company and was surprised when I opened the package. Not only were they 3X larger than I expected, one was blue and one red…not at all inconspicuous!. I’m returning them and looking for a much better solution.

    • Our hearing experts would be happy to discuss whether Eargo’s virtually invisible hearing aids are right for your mild to moderately severe high-frequency hearing loss. Our team is all ears to help yours hear life to the fullest – conspicuously, of course – at hearinghelp@eargo.com.

  9. Carol Neumann Reply

    I have seen your latest posts and wonder if you offer a trial period for new users. I think your price is very competitive and would be interested in monthly financing. Thank you..

    • At Eargo, we engineered out all the hassles. This goes for you, too, Carol. If for whatever reason you aren’t 100% happy with your Eargo devices, you can return them to us within 45 days after delivery. We offer low-cost financing options, from at $54 a month over 24 months. Learn more at shop.eargo.com, or contact our hearing experts at hearinghelp@eargo.com or 1-800-734-7603.

  10. Chasity Colon Reply

    I would be more than glad for you to please send me these to let me try these out I would greatly appreciate it you just don’t know how happy I would be to try to try these out I have everything to win and nothing to lose there is nothing I could not do to pay for these I’ve been praying for this you just don’t know I just happen to come across this on my Facebook thank you so much please drop me a line and let me know if I’m eligible thank you so much

    • We suggest new-to-Eargo customers try our free fitting unit to get an understanding of the fit and feel of our devices. After requesting the fitting unit, you’ll receive a call from one of our hearing experts to discuss your level of hearing loss, as Eargo was designed for those with mild to moderately severe high-frequency hearing loss. Learn more at https://get.eargo.com/facebook?utm_source=facebook-organic, or call us with any questions at 1-800-734-7603. We’re all ears!

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